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WELCOME TO BACKBONE SUPPORT
How can we help you today?
Orders, Shipping & Tracking
Warranty & Returns
How do I start a return?
How to return your playbackbone.com/au/ AU purchase
Warranty and Returns Policy
Order Shipping and Fulfillment
Do you ship internationally?
How can I cancel/edit my order or change my address?
What's your Shipping Policy?
Which authorized retailers carry the Backbone One?
Backbone One Controller
Getting started with the Backbone One controller
How to Insert and Remove your phone from your Backbone
Which phones are compatible with Backbone One?
Do I have to remove my phone from its case to use a Backbone One?
Do I need to own a PC or Xbox Console?
Does Backbone work with iPads?
Backbone One Controller FAQ
How do I use the Play On Any Screen feature?
Can Backbone One work in conjunction with Bluetooth?
Do I need to charge the Backbone One?
Are the thumb-sticks (joysticks) clickable?
Can I use headphones with the Backbone One?
How big is the Backbone One controller?
Troubleshoot Backbone Controller
Backbone Connection Issue Troubleshooting
Joystick not working?
Remote Play and Cloud Gaming Lag Troubleshooting
Button not working?
Can I adjust the button map on Backbone One?
How to order the iPhone adapter?
How do I install the iPhone adapter?
Backbone iOS Mobile App
Backbone App Features
Can I stream to YouTube while playing on Backbone One?
Can I stream to Twitch while playing on my Backbone?
What is Smart Record?
Can I also record my voice when recording gameplay?
Getting Started with the Backbone iOS app
Do I need the Backbone App to use Backbone One?
How do I set up the Gaming Mode?
How do I add or remove a game from my Backbone app?
How do I add or remove a friend?
Backbone App FAQ
Is the Backbone app available on iOS and Android?
Is the Backbone App free?
Is there an age requirement for using Backbone?
What screen recording quality does Backbone One support?
Backbone+ Membership FAQ
What is Backbone+?
Backbone+ Membership FAQs
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