Knowledge base
Warranty & Returns
- How do I start a return?
- How to return your playbackbone.com US purchase
- I received an error message when trying to complete my return request
- Limited Time: Backbone One for Android 30-day exchange program for the Backbone One - PlayStation Edition for Android
- Returns and Warranty Policy
- When will I receive my refund or replacement?
Order Placement and Shipping FAQs
Purchasing Backbone at Retailers
Backbone App Features
Getting Started with the Backbone app
Backbone App FAQ
- Redeeming Your Xbox Game Pass Ultimate Trial Offer
- Do I need the Backbone App to use the Backbone One with Android?
- Is the Backbone app available on iOS and Android?
- How do I redeem my Xbox Game Pass Ultimate offer?
- Is the Backbone App free?
- Am I eligible to redeem the Xbox Game Pass Ultimate Bundle? See all 11 articles