If you're running into any issues with your Backbone One for Android, you'll want to always make sure that both your Android's operating system and the Backbone App are up to date. To do so, please follow the instructions from Google on keeping your operating system and apps up to date:


Checking and updating your Android's operating system

Checking and updating your Android apps, including the Backbone App


Still having issues? Check out this article on troubleshooting your Backbone One for Android.

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