How can I cancel/edit my order or change my address?

Need to CANCEL an order?

Orders can only be cancelled prior to shipping. Hit the Cancel button on your order's Thank You page to begin the process. Once your order is canceled you should expect to receive a refund to your original method payment within 3-5 business days. 

 

Need to EDIT your order, update your shipping address or something else? 

Once placed, orders can only be canceled, not edited. So we recommend cancelling and replacing your order with your desired changes. 

 

PLEASE NOTE: During the holidays and high email volumes we may not be able to process your request before your order is shipped. 

 

If you'd like to complete a return request, please click on the link here to get started.

 

Need further assistance?  Reach out to our support team with your order number here

 

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